Provide IT professionals in customer’s office to keep PC, Printer, Servers and network running smoothly. Our engineers will on sites monthly, weekly or daily basis to perform preventative maintenance, check backups and network health, and address user helpdesk requests.
 
- Telephone and remote support
- Guarantee response times
- Essential on-site support
- Helpdesk - dedicated resource
- Clone image

Including the spare part system through call center service, there are the ticket system for tracking the service and SLA system to guarantee the quality of Star Biz’s services for the mainly customer’s satisfaction